Exploring the Perceptions of Citizens of the Impact of Community Policing in Two Ethnically Diverse, Low-Income Communities That Have National Safety Ratings Between 0% and 25% in San Diego County: A Phenomenological Study
Date of Award
Doctor of Education (EdD)
Lisbeth Johnson, Ed.D.
Douglas DeVore, Ed.E.
Irma Diaz-Martin, Ed.D.
Patricia Clark-White, Ed.D.
Purpose: The purpose of this qualitative phenomenological study was to describe citizen perceptions of the impact of community policing in 2 selected, ethnically diverse, low-income communities that have national safety ratings between 0% and 25%. The study explored the 8 pillars of community policing: partnerships, problem solving, procedural fairness, proscribed scope, protection, professionalism, purpose, and principles and their impact on citizens’ perception of their local law enforcement agencies.
Methodology: The study was qualitative with a phenomenological approach to research.
Findings: Findings from this study revealed that examination of study participant interviews, observations, and artifacts resulted in 22 themes and 689 frequencies among the 8 pillars of community policing. Ten key findings were identified based on the frequency of references by study participants.
Conclusions: Citizens who participate in community policing training programs perceived their local police department more favorable than citizens who did not attend a training. They referenced positive themes more than participants who did not attend a training. The perception of police department personnel is mostly favorable when police officers have positive interactions with the public.
Recommendations: Further research should be expanded regarding the perception of community policing in more affluent communities. A second consideration is a study of citizens’ perception of law enforcement agencies that do not ethnically reflect the population they serve. Additional research for further considerations should be a compare and contrast study of the impact of community policing on the philosophy that encourages citizens to avoid crimes.
O'Neal, Eric, "Exploring the Perceptions of Citizens of the Impact of Community Policing in Two Ethnically Diverse, Low-Income Communities That Have National Safety Ratings Between 0% and 25% in San Diego County: A Phenomenological Study" (2019). Dissertations. 258.
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